FAQS

We’re glad

you asked!

Have questions about our services? We’re here to help! Below are some of the questions our clients ask most frequently. To see the answers, click the + next to the question. If you can’t find what you need, give us a call at 1-800-318-9070.

Do you offer support with design, or can we provide production-ready artwork?

Our design team can work with you to create fresh original graphics while maintaining corporate branding standards. We also accept client-produced production-ready art, including from third-party designers.

What file type(s) should I provide?

If the design includes images, an Adobe Photoshop (.psd) file at 100 dpi would be ideal.

If the file is primarily made up of logo(s) and copy, an .eps or .ai vector file from Adobe Illustrator is preferred, with all images embedded and fonts converted to outlines. These file types are required to achieve the best finished print quality.

While Canva and PowerPoint are great for on-screen presentations, they are not sufficient for large-format graphic production.

Will I have the opportunity to provide feedback?
Absolutely! During the conceptual process it’s a great help to understand what you do and don’t like. This will help us create a design that reflects your vision.
If Purpose1 is leading the design process, what is the client responsible for providing?

We will need high-resolution images, original vector-based logo and a branding guide when available, along with copy points that illustrate your message.

How much does an exhibit cost?

A 10-by-10 display ranges from $2,500 to $25,000, with a typical investment of $7,500 to $15,000. By providing us with your budget parameters at the start of the project, we can offer options aligned with what your comfortable investing.

What is your lead time?

Production times vary depending upon the size of the exhibit and the complexity of the design. A simple back wall display can be produced in a few weeks following approval of the final design proof, while a larger island display can take 3-4 months. 

Should I consider lighting?
Lighting adds impact to your exhibit and draws attention in an isle of non-lit booths. We offer front- and rear-lit graphics in a variety of display sizes and will work with you in determining how they can be used to make your exhibit attention-grabbing.
Does my display need flooring?

Most shows and venues require flooring in the booth footprint. It’s often most cost-efficient to rent flooring for booth spaces smaller than 200 square feet. Padding will make the floor more comfortable for show-goers who have spent hours on their feet. The flooring is packaged in rolls or tiles and designs can even mimic a wood look.

Where can I see samples of your exhibits?

We welcome you to visit our showroom, located near Harrisburg, Pa. We also have a limited selection that we can bring to your location. Browse our portfolio to learn more about our display capabilities, or contact our team for expert guidance.

What is drayage?

Drayage, also known as material handling, refers to the process of transporting, handling, and delivering exhibit materials and goods from the loading dock or storage area of a trade show venue to the assigned booth space and back to the loading area after the event is over, including storage of empty containers/crates during the show. The service is typically provided by the trade show’s official contractor, also known as the general service contractor or decorator.

Drayage services include storing empty crates and boxes during the show. Costs associated with drayage often are based on the weight of the materials, the way they are packaged and the type of content, such as consumable items that will not be shipped back to the destination of origin post show.

Do I have to set up the display myself?

Check the show and venue’s rules to determine who may set up your display.

We offer complimentary staging of all new displays at our facility for as many of your team members as you’d like to attend and we provide set-up instructions as well.

We also offer white-glove installation and dismantle (I&D) services so you and your team can focus on your customers instead of exhibit set-up and packing up the display. Allowing you and your team to extend networking events and dinner when the show floor closes.

Where do I keep display materials after the show?
Purpose1 provides storage, along with shipping and receiving services, for your display. After each show we clean, repair and store your exhibit materials to make sure they’re ready for your next event.
Does Purpose1 offer complimentary design?

If an initial mockup is needed for creativity to get started. Purpose1 will issue a concept development invoice based on overall cost of the project, typically ranging from $650 to $1200.

What sort of outside displays does Purpose1 offer?
We offer banshee flags, outdoor tents and tent walls for outside use. Most of the displays that we offer are more for inside use.
Can I pay for my display items prior to having the designs done and submitted?
Yes, Purpose1 allows for payment before designs are submitted. If designs are not submitted within the contracted time amount, then another invoice may be issued to cover additional cost to have display materials produced at a later date.
Can I set up the display hardware by myself, or does it require two people?
Most customers can set up the display hardware on their own. Once the display materials have been delivered at our office, one of our team members at Purpose1 will reach out to you and schedule for a day that works best for you to come in and learn how to setup your display.
How do I clean my fabric display graphics?
You can wash dye sub fabric graphics putting them back onto their frame to dry or hang them out to dry. We do not recommend putting the graphics in the dryer.
What is the distance that Purpose1 will travel to help me with my display materials?
We drive to events within a few hundred miles of PA, and fly to destinations in the continental US, including Anaheim, Chicago, Las Vegas, Nashville, New Orleans and Orlando.
How does Purpose1 ship my display materials?
Shipping display materials will depend on variables including location, size, time frame available, and target delivery/pickup windows are required. Some displays will need a crate to be shipped, while others just need a weighted case.
Is Purpose1 able to manage my project?
Yes, we can manage your project from start to finish. From first meeting with you to understand the direction that you desired through final production with design support and in-house printing.
How do I notify Purpose1 that I need my stored trade show materials shipped to a show?
If you are storing your display with us, we will add your products to a client portal with a login so you can order your materials for the show and share information, allowing us to ship the materials to the conference center or other location.
How much do trade show display products cost?
Purpose1 has product sheets on standard display items.
How do I draw clients into my trade show booth?
The most important aspect of bringing potentials customers into your booth is to not stand behind a table. You need to engage with the customer and the best way to do that is to bring them into the booth with a conversation.

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